The Strength Guys Inc.
- Provide online coaching service you selected and agreed to
- Handle all billing activities to collect fees for your service
- Handle all billing activities required to collect payment for apparel purchased from us. Apparel shipped via Canada Post or possibly courier service such as UPS, FedEx or Purolator.
- Send occasional marketing emails via CyberImpact. You have option to unsubscribe at any time.
- Promote your photograph and story on company social media channels with your explicit permission
Data Storage Locations
- We collect Personal Information from our secure website https://thestrengthguys.comusing software called Gravity Forms. All data is stored securely with our web hosting company.
- Personal Information is also stored on our business Google Drive. Information used by our coaches to provide service you paid for.
- Personal Information is stored in our accounting system, Quickbooks Online. Access limited to bookkeeper and accountant.
- PayPaland Squareare used as our payment providers. All credit card information and Personal Information is stored within their systems. Both companies are PCI Compliant. Credit card data never stored in our files.
- Personal Information used to send occasional marketing email. We use use software called CyberImpact to handle our marketing email distribution. Only email address and name is stored in CyberImpact.
By accepting our Terms and Conditions, you are granting permission for us to store your Personal Information supplied on website form. However, your decision not to provide certain information may limit our ability to provide you with our products or services.
CyberImpact software tracks consent and gives the option to unsubscribe from future email campaigns.
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
We use Google Analytics and related Google products to analyze our website performance. Google may collect and analyze personal information regarding your internet search activity and location.
Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Personal Information shared with employees of The Strength Guys Inc. stored on secure Google Drive. External accounting firm may access Personal Information while preparing annual financial reports and corporation tax returns. Access limited to Quickbooks Online for accounting firm.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Handling Customer Complaints and Suggestions
Finance & Operations Director | The Strength Guys Inc.
President & Co-founder | The Strength Guys Inc.
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